Go back to the previous page

KnowUK Subscriber Support

Each KnowUK subscriber has a complete package of additional support from us to enable them to get the full benefit of their subscription:

• Training sessions delivered by our professional trainers
• Free marketing and point-of-use materials
• Reliable and easy to access usage statistics
• 24 hour technical support available
• Remote access available to registered library users via barcode
• Athens access for users in Further and Higher Education
• Downloadable User Guide which offers a step-by-step guide to using KnowUK
• Specialist subject-based User Guides for Further Education subscribers
• Downloadable training materials to support in-house training and new users
• KnowUK support/attendance at library and other events
• Downloadable MARC records in MARC21 and UKMARC formats which are updated monthly
• Quarterly email newsletter with the latest KnowUK developments
• Subscribers can add their own library/organisation branding to each page of KnowUK
• Open URL compliant durable linking